Built from operating experience

About PocketMSP

PocketMSP helps MSP owners make better decisions through operational intelligence, trusted peers, and experienced guidance.

Who we are

Built for the people responsible for every outcome.

PocketMSP is an operating membership for independent MSP owners. Our mission is to eliminate operator isolation and make systematic growth more achievable by bringing clearer information, honest perspective, and experienced guidance into one place.

01

Clearer intelligence

Turn real operating context into information an owner can understand and act on.

02

Trusted perspective

Create space for direct, useful conversations with peers who understand the responsibility.

03

Experienced guidance

Learn from operators who have already faced the decisions, pressure, and tradeoffs.

Why we created PocketMSP

Owners need context before decisions become consequences.

MSP ownership can be isolating. The hardest decisions rarely arrive with enough context, enough time, or the right person already in the room.

Across MSP operations, disaster recovery, software, advisory work, and conversations with owners around the country, Paul saw the same gap repeatedly: generic intelligence can show a number, and traditional groups can offer opinions, but neither consistently connects an owner’s real operating context with trusted human perspective.

PocketMSP is being built to close that gap—helping owners see the business clearly, pressure-test the decision honestly, and leave with an accountable next step.

Meet the team

The people behind PocketMSP.

We bring firsthand operating experience and a shared commitment to helping independent MSP owners build stronger companies.

Paul Franks

Founder and Chief Executive Officer

Paul Franks

Paul brings experience spanning MSP operations, disaster recovery, purpose-built software, advisory boards, and industry leadership.

Harrison Franks

Co-Founder and Chief Marketing Officer

Harrison Franks

Harrison leads PocketMSP’s marketing, brand, and go-to-market work, connecting the company’s mission with the MSP owners it was built to serve.

Let’s talk

If you have questions, contact us!

Our team is ready to help you learn more about PocketMSP.